Welcome To South Surrey Medical Clinic

Due to the Covid 19 pandemic, all patients will initially be treated by telephone. If you need an in-person appointment, please call the clinic and talk to one of our receptionists at 604-542-7788. Thank you

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Coronavirus Covid-19

Walk-in clinic is OPEN. Please check our office hours. Online booking is available. We can also take your appointment over the phone 604-542-7788 ext #1 

Due to Covid- All patients will have to call or book online. Exceptions: only those that MD feels need to be seen will be given time in office. 

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SOUTH SURREY MEDICAL CLINIC IS COMMITED TO PROVIDING A SAFE ENVIRONMENT TO ALL OUR PATIENTS AND STAFF AS WE TRANSITION INTO PHASE 3 OF THIS PANDEMIC.

The following is is SOUTH SURREY MEDICAL’S ACTION PLAN. We encourage patients to use our virtual service but we remain open for in person consults when it is appropriate as per guidelines of the various health authorities.

SANITATION AND DISINFECTING

Our treatment rooms will be sanitized and disinfected before and after each patient. Our staff will wear protective gear at all times.

SOCIAL DISTANCIMG

Patients will enter the facility at the time of their appointment. We ask that you arrive alone and 5 minutes before your appointment for screening. Please follow the directional signage.

PLEXI GLASS BARRIES

Plexiglas barriers have been installed in our reception area where the required distancing cannot be maintained.

PRE-SCREENING

All patients will be pre-screened by questionnaire at the time of booking as well as upon arrival of the appointment for symptoms of COVID 19 upon entering the facility and temperature taken and recorded. If your temperature exceeds 38 Degrees Celsius your appointment will be rescheduled and you will be guided to a designated screening center

MASKS

The use of non-medical mask is required. This is for your protection and the protection of our staff.

HAND WASHING AND SANITIZING

Everyone is encouraged to wash and sanitize their hands before and after their treatments. We have adequate washing facilities and hospital grade sanitizers available at the front desk and each room.

APPOINTMENT BOOKING

We are allowing more time in between appointments and stagger our practitioners. This is to limit the use of our waiting area. You may be asked to wait in your car and we will call you to enter for your appointment.

CANCELLING APPOINTMENTS

Cancel your appointment if you are experiencing any cold/flu like symptoms. Cancellation fees will not be applied however we would appreciate 24 hours’ notice.

All our staff are thoroughly trained to execute protocol .

We thank you for your understanding in this transition. We look forward to seeing you soon.

If you have any questions, please email info@southsurreymedicalclinic.com or call the office at (604) 542-7788 .

Please refer to the attachment for detailed description of safety measures as per guidelines of Worksafe BC.